Terms of service

1. Provider and scope

Rovefold is provided by Martin Zbořil, Smrková 194/3, Strašín, 251 01 Říčany, Czech Republic, Czech business ID (IČO): 07520301; not registered for VAT. (“Rovefold”, “we”, “us”). Contact: support@rovefold.com.

These terms apply to the Rovefold website, itinerary catalog, purchases, and private trip workspace. Mandatory consumer rights continue to apply and take priority over any conflicting term.

2. The service

Rovefold provides digital itinerary templates and tools for organizing routes, dates, reservations, logistics, accommodation notes, activities, attachments, and exports. The exact product, included content, supported features, duration, price, currency, and access conditions should be shown before an order is confirmed.

Unless an offer expressly states otherwise, Rovefold does not sell or arrange transport, accommodation, insurance, visas, tickets, package travel, or linked travel arrangements. You contract directly with any independent provider whose service you choose to use.

3. Accounts and sign-in

• Provide accurate account information and keep the account email current.
• Protect passwords, social sign-in methods, and devices used to access the account.
• Tell us promptly if you reasonably suspect unauthorized access.
• Do not access another person’s account without authority or bypass security controls.

Google or Facebook sign-in may be offered as an optional access method. The provider’s terms and privacy information also apply to that sign-in flow.

4. Orders, price, and access

Review the product description, total price, currency, account, and any access limitations before confirming. A contract is concluded when we accept the order and make the digital product available, unless checkout clearly states a different point. The order confirmation should identify the product and order code and provide the legally required contract information on a durable medium.

Only payment methods actually enabled and confirmed in checkout are available. Do not send payment credentials to support. If an order fails or access is not supplied, contact us without unnecessary delay.

5. Licence and intellectual property

Unless the product page grants broader rights, a purchase gives you a personal, non-exclusive, non-transferable right to use and adapt the purchased itinerary inside your account for your own trip-planning purposes. It does not transfer ownership of the template, software, design, database, or other Rovefold intellectual property.

You may use built-in export and sharing features as intended. You may not resell, publish as your own product, systematically extract, scrape, reverse engineer, or provide unauthorized access to Rovefold content or software except where applicable law permits it.

6. Your content, uploads, and sharing

You keep rights in content you add. You give Rovefold the limited permission needed to host, process, back up, display, export, and transmit it solely to operate, secure, and support the service. You are responsible for having the right to upload and share that content.

A sharing link can make a read-only trip snapshot available to anyone who receives the link. Check the shared view and remove confidential, personal, or third-party information first. Disable sharing when it is no longer needed. Keep an independent copy of essential travel documents.

7. Travel information is planning guidance

Routes, entry information, schedules, availability, prices, safety conditions, weather, opening times, and third-party details can change. Verify time-sensitive information with official authorities and the responsible provider before booking or traveling.

Rovefold does not replace government, consular, medical, legal, safety, insurance, or other professional advice. You remain responsible for travel decisions, suitable documents, insurance, reservations, and compliance with applicable rules.

8. Maps and other third-party services

Rovefold may link to or interoperate with maps, accommodation sites, authentication providers, monitoring services, email delivery, or payment services. Those services are independently operated and their own terms, privacy policies, prices, and availability apply. A link or integration is not a guarantee or endorsement.

9. Supply, defects, and updates

Digital content should match the agreed description, scope, functionality, compatibility, instructions, support, and preview and have the qualities a consumer can reasonably expect. We will provide updates, including relevant security updates, for the period required by applicable law and the nature of the product.

If digital content is not supplied, is defective, or materially differs from its description, you may have the right to have it supplied or brought into conformity, receive a proportionate price reduction, or terminate the contract. See Consumer rights & complaints for a plain-language process.

10. Availability and service changes

We work to keep the service available and secure but cannot promise uninterrupted operation. Maintenance, security events, provider outages, or circumstances outside reasonable control may temporarily affect access.

Features may change where there is a fair reason, such as improving security, meeting legal requirements, maintaining compatibility, or improving the product. Material changes to a continuously supplied paid service will be communicated as required by law and will not remove mandatory remedies.

11. Responsibility

Nothing in these terms excludes or limits liability or consumer rights that cannot legally be excluded or limited. Subject to that rule, Rovefold is not responsible for independent third-party services or for losses caused by relying on information that was clearly identified as requiring verification.

Any limitation must be reasonable in light of the product, price, foreseeable use, and applicable law. These terms do not limit responsibility for intentional misconduct, gross negligence, injury where liability cannot be limited, or failure to supply conforming digital content.

12. Ending use and account action

You can stop using the service and request account deletion. Legal, accounting, security, dispute, or fraud-prevention records may be retained where required or justified. Before deletion, export content you want to keep.

We may restrict access where reasonably necessary to protect users, comply with law, or address material misuse. Where appropriate, we will provide notice and an opportunity to resolve the issue. Ending an account does not remove rights and obligations that arose earlier.

13. Applicable law, complaints, and disputes

These terms are governed by the law applicable to the completed provider identity and contract. A consumer keeps the protection of mandatory law that applies in the country where they habitually reside where that protection cannot be displaced by contract.

Contact support@rovefold.com first so we can try to resolve a complaint directly. Where Czech consumer law applies and a dispute cannot be resolved, the competent out-of-court consumer dispute entity is the Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Gorazdova 1969/24, 120 00 Prague 2, Czech Republic, adr@coi.gov.cz, coi.gov.cz/informace-o-adr/ .

The former EU Online Dispute Resolution platform was discontinued in 2025, so these terms do not direct consumers to it.