Accessibility

1. Our commitment

Rovefold aims to make the consumer purchase flow and trip-planning service perceivable, operable, understandable, and robust. The working benchmark is WCAG 2.2 Level AA and the applicable requirements for e-commerce services, but this draft does not yet claim formal conformance.

2. What the service does

Rovefold is an online service for browsing and purchasing digital travel templates and using an account-based trip workspace. A traveler can review product information, create or sign into an account, confirm an order, edit trip details, upload supporting files, and export or share a read-only version.

The service is provided through a responsive website and communicates primarily through text, forms, structured trip data, and maps. Essential support is available by email.

3. Measures in the current storefront

• semantic landmarks, headings, navigation, buttons, labels, and form controls;
• visible keyboard focus indicators and Escape-key handling for menus;
• responsive layouts that reflow for smaller screens;
• text alternatives for meaningful product imagery where implemented;
• status, validation, loading, empty, and error messages in key flows;
• reduced-motion handling in selected animated components;
• plain-language Help Center, contact, consumer, privacy, and browser-storage pages.

Accessibility is part of ongoing design, development, and review. New components should be keyboard-tested and checked for labels, focus order, contrast, zoom, reflow, and screen-reader output.

4. Known and likely limitations

The formal audit is not complete. Areas requiring particular verification include:

• complex drag, map, calendar, chart, and trip-editor interactions;
• third-party maps and content outside Rovefold’s control;
• generated exports and user-uploaded documents;
• complete keyboard and screen-reader behavior in long workspace flows;
• error identification and instructions across every checkout and account state;
• contrast, text spacing, 200% zoom, and 400% reflow on all legacy components;
• payment methods once a real payment integration is enabled.

Online maps may be exempt where essential navigation information is also provided in an accessible digital form, but route and stop information should still be available as structured text.

5. Ask for help or an accessible alternative

If a barrier prevents you from viewing product information, using checkout, accessing a purchased trip, or contacting support, email support@rovefold.com with:

• the page or task you were trying to use;
• the barrier or error you encountered;
• your browser, device, and assistive technology if you are comfortable sharing them;
• the accessible format or practical alternative that would help.

Do not include a password, one-time code, complete payment-card information, or unrelated medical details. Rovefold should provide information about the service and support in an accessible mode of communication.

6. Legal and conformance status

Czech Act No. 424/2023 Coll. implements the European Accessibility Act and has applied since June 28, 2025. It includes consumer e-commerce services but also contains exemptions, including for certain service-providing microenterprises, and rules for fundamental alteration or disproportionate burden.

The provider must confirm its status and obligations rather than relying on this draft. Even where an exemption applies, accessible design remains a product commitment and helps users complete essential travel-planning tasks independently.